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Joboffer dated from 06/05/2018

Community Manager (f/m)
- Minijob, remotely from home -



Community Management / Customer Service / Support


Part-time


immediately



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Company data



Wilhelm-Wagenfeld-Str. 22


80807   München



Job description


QUEST:

  • You are our direct link between the players and the game teams.
  • You monitor and moderate player discussions on several official Community platforms and social media.
  • You apply our internal moderation guidelines and cooperate with voluntary moderators and other CMs to maintain the Community platforms as friendly environments.
  • You pro-actively plan and execute regular events to engage the Community.
  • You actively onboard and retain new players and address their questions, issues and concerns.
  • You build sustainable and positive relationships of trust with our players and key-influencers.
  • You keep our players informed about game updates, events and other important news.
  • You provide regular feedback to the Travian: Legends team on Community sentiment, trends, ideas and needs.

 

SKILLS:

  • You have experience in managing and in moderating online Communities.
  • You are a passionate gamer, ideally experienced with browser games. Experience with Travian: Legends is a plus.
  • You have the ability to maintain a positive and professional attitude in all interactions.
  • You are a team player with a high level of independence, self-organization and collaborative personality.
  • You have excellent written and verbal communication skills in English (level C1-C2 required), additional languages are a plus.

 

REWARDS?

  • Flexible working from home
  • Responsible tasks in a creative and exciting industry
  • Team-oriented, open-minded working environment with dynamic and international colleagues
  • Global games oriented towards long-lasting gaming fun

 

Travian Games GmbH

Wilhelm-Wagenfeld-Straße 22

80807 Munich

www.traviangames.com




Contact Person

Carola Knerr

Personalreferentin Recruiting und Personalmarketing


Wilhelm-Wagenfeld-Str. 22

80807 München



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