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Joboffer dated from 06/12/2018

Internal Community Manager English (m/f)

Community Management / Customer Service / Support



76131 Karlsruhe


Company data


76131   Karlsruhe

Job description

You are the megaphone for the community and represent the feelings, opinions and viewpoints of your player community to the product team.


Tasks to inspire:

  • Supporting our communities on social media platforms such as forums, chat rooms (IRC) and Facebook
  • Coordination of the voluntary team
  • Conception and implementation of in-game events
  • Processing of support requests
  • Processing and transmission of feedback and bug reports
  • Supervision and support of fan projects from the community


Qualifications to convince:

  • Experience in the community management field and an enthusiasm for multi-player online games
  • Knowledge of our games portfolio
  • Excellent English skills both written and spoken
  • Knowledge of other languages, such as Spanish, French, Italian, Turkish, Polish is advantageous
  • Basic knowledge of MS Office
  • Team spirit and ability to work under pressure
  • Communication and cooperation strengths


A company to connect:

  • A relaxed and mutually respectful environment
  • Great transport connections to the motorway and public transportation
  • The ability to be flexible with working hours
  • The informality of a start-up combined with 10 years’ experience in the industry
  • The chance to mould your own working environment

Contact Person

Katja Eberle

Recruiting Specialist


76131 Karlsruhe

Write e-mail

+49 721 354808-244

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