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Joboffer dated from 08/10/2018

Community Communication Manager (f/m/div)



Community Management / Customer Service / Support


Full-time


immediately


80807 München

Germany




Company data



Wilhelm-Wagenfeld-Str. 22


80807   München



Job description


QUEST:

We are seeking an experienced inhouse Community Communication Manager to lead the Community Management on our new real-time PVP squad tactics game, 4Sight.
 

  • You build the interface between the game center and the community and manage their expectations.
  • You are the “project manager” of the communication to the community: you organize and structure the communication plan. You build, maintain, develop and influence your community.
  • You develop a long-term community management and social media strategy and ensure that all actions are in place to achieve the goals.
  • You organize and synchronize the communication through the different communication channels and align it with the stakeholders.
  • You measure and report the success of your actions and adapt your strategy accordingly.
  • You manage the different communication platforms and make our online presence a positive experience for the community.
  • You report to the Head of Community Management and collaborate closely with the producer, all marketing departments and other support units (e.g. Quality Assurance, Customer Service, TechSupport…).

 

SKILLS:

  • You are an experienced and passionate player of MOBA, RTS and tactical PvP games.
  • You have several years of experience in the role of Community Manager for online games.
  • You are a strong communicator both online and face-to-face.
  • You have experience in supervising paid remote contract staff and volunteer moderators.
  • You have experience with community management related tools like forum software, social media tools, chat clients and broadcasting tools.
  • You don’t mind appearing in front of the camera.
  • You dispose of excellent writing skills in English, proficiency in German is a plus.

 

REWARDS?

  • Flexible working time
  • Responsible tasks in a creative and exciting industry
  • Team-oriented, open-minded working environment with dynamic and international colleagues
  • Free fruits and coffee
  • Regular get-together
  • Global games oriented towards long-lasting gaming fun
  • Munich is a modern, cosmopolitan city and provides a fantastic range of leisure activities

 

Travian Games GmbH

Wilhelm-Wagenfeld-Straße 22

80807 Munich

www.traviangames.com




Contact Person

Carola Knerr

Personalreferentin Recruiting und Personalmarketing


Wilhelm-Wagenfeld-Str. 22

80807 München



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