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Joboffer dated from 09/25/2018

Support Specialist Games Community Turkish (m/f)



Community Management / Customer Service / Support


Full-time


immediately


76131 Karlsruhe

Germany




Company data



Albert-Nestler-Str.8


76131   Karlsruhe



Job description


You call yourself a real gamer? You know the difference between “FPS”, “AFK” and “DPS”? Have you always enjoyed helping your fellow players when they were lost? Then join our support team now! Our international team is looking forward to working with you.

  Please provide your application documents in english.

 

Tasks to inspire:

  • Processing of all player requests within the Gameforge Support System
  • Review and monitoring of the game worlds
  • Live support in direct contact with our customers
  • Documenting and reporting errors
  • Cooperation and exchange of information in an international team
 

Qualifications to convince:

  • Turkish language skills at native speaker level (written and spoken)
  • Excellent written and spoken English, other foreign languages an advantage
  • Excellent written communication skills
  • Distinct understanding in dealing with customers, especially from other cultures
  • Professional and polite handling of customer inquiries
  • Experience in customer support, ideally in online games
  • Independent, autonomous work
  • Self-motivated working method with high quality standards
  • Passion for online games (MMOs, MOBA, FPS)
  • General technical understanding (Windows, Office and Internet)
 

A company to connect:

  • A relaxed and appreciative way of working together
  • Flexible working hours
  • A familiar start-up atmosphere coupled with more than 10 years of experience in the industry
  • An open and motivated team
  • A challenging work environment with the opportunity to contribute and develop your own ideas

 

About Gameforge

With more than 20 titles and over 450 million registered players, Gameforge is the leading provider of free-to-play massively multiplayer online games (MMOs) in the western hemisphere. Headquartered in Karlsruhe, Germany, the group offers its online games in more than 75 countries. The portfolio encompasses numerous well-known game industry brands, including prized role-playing games Runes of Magic, AION Free-to-Play and TERA as well as Europe’s most successful MMO, Metin2. The action anime MMORPG SoulWorker adds to the wide-ranging collection, while popular browser-based games such as OGame and Ikariam complete their offering. More information available at http://corporate.gameforge.com/.




Contact Person

Anett Graf

Head of Human Resources


Albert-Nestler-Str.8

76131 Karlsruhe



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