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Joboffer dated from 08/14/2019

Internal Community Manager*

Community Management / Customer Service / Support




Company data


76131   Karlsruhe

Job description

Karlsruhe | full-time | from now   


We are Gameforge, one of the leading publishers of free-to-play online games based in Karlsruhe, Germany.

The vacancy relates to the following language combinations:

  • English / Spanish
  • German / English
  • French / English 


You are the megaphone of the community for the product and represent the atmosphere, opinions and views of your players towards the company.  


Tasks to inspire

  • Work closely with the community managers of the other languages to develop and implement the community management strategy
  • Support and coordination of volunteer teams and processing of support requests
  • Contact for writing news, newsletters and similar information texts
  • Support the community on social media platforms such as Facebook, Twitter, and Forums
  • Conception and realization of competitions and events, both in-game and on the website of the game
  • Ensuring the information exchange between the community and the product management


Qualifications to convince:

  • You have extensive online gaming experience or a comparable professional experience
  • You speak one of the advertised language combinations excellently and master them both spoken and written
  • You have good knowledge of community and social media tools (Facebook, Twitter, forums, etc.)
  • You handle the current software such as MS Office professionaly
  • You enjoy communicating with colleagues from other departments, and encourage the free and open flow of ideas.
  • You understand how to prioritise and can easily structure your working day.
  • You encourage both yourself and others with your infectious enthusiasm and don’t let obstacles get in your way


A company to connect:

  • Your health is important to us! With regular health days, sports groups and massages
  • When it comes to food, we’ve got you covered. Free breakfast and a selection of lunches every day. Plus Thursday is cake day (no lie!)
  • Where colleagues become friends! Regular team events and an open company culture
  • We have full transparency at Gameforge! We all share our ideas because everyone has potential

Contact Person

Anett Graf

Head of Human Resources


76131 Karlsruhe

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