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Joboffer dated from 12/20/2019

IT Support Lead (m/f/d)

Programmer: IT / Backend / Client / Web





Company data

Behringstra├če 16b

22765   Hamburg

Job description

We need support at our tech-hub in Berlin at the earliest opportunity and are looking for a

IT Support Lead (m/f/d)


As an IT Support Lead (m/f/d), you will oversee a global IT Support Team managing multiple office installations across the globe, with on-premise and cloud-based collaboration suites for over 400 employees.

Your tasks:

  • Leading a team of skilled IT Support Administrators
  • Provide technical expertise and advice to your team
  • Initiate and drive IT Support related projects
  • Be the escalation point for most pressing topics
  • Supervise and support standard IT support tasks including account management process, PC preparation, local network and office server support, inventory
  • Coordinate hardware purchase
  • Create processes and support documentation efforts across the team
  • Provide VIP support for senior management



  • Experience with O365 and/or GSuite administration
  • Experience managing Active Directory and Windows Group Policies
  • Experience with Windows 7/ 10/ 2008/ 2012R2/ 2016
  • Experience maintaining mid-size enterprise Domain-controlled Networks
  • Knowledge of Network Components and Services, e.g. Firewalls, Switches, Wireless Controllers, Storage and Backup Systems etc.
  • Proactive and customer-oriented work approach with very good English skills

And it would be nice if you round your profile up with: 

  • Professional certifications
  • Experience with shell scripting and other scripting languages


What we offer:

  • A challenging job with responsibility and freedom to grow professionally and acquire new skills
  • A fun and lively work environment in an energetic gaming company in the very heart of Berlin (Kreuzberg)
  • A very international team of passionate colleagues

Contact Person

Mara Dinulescu

Recruiting Specialist

Behringstra├če 16b

22765 Hamburg

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