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Joboffer dated from 11/26/2020

Community Manager with Spanish & Portuguese (m/f/d)

Community Management / Customer Service / Support



22765 Hamburg


Company data

Behringstra├če 16b

22765   Hamburg

Job description

We need support at our location in Hamburg at the earliest opportunity and are looking for a Community Manager with Spanish & Portuguese (m/f/d)


As a Community Manager (m/f/d), you will provide support for online games and take care of the community of players. Your main task will be creative writing and communication via games forums, social media and the game itself, and organization of game or social media events for the community.


Your Quests:

  • Providing comprehensive support for online games
  • Development and implementation of communications strategies with the community management team and product management
  • Maintaining a proactive two-way dialog between the community, product management and the company
  • Creative writing and communications via all community channels: Forums, social media, chatrooms, in-game announcements and the news sections of the website
  • Planning and execution of interactive forum and in-game events, competitions and surveys
  • Creating guides and FAQs for old and new features implemented in the games
  • Providing the QA and Localization team with support by conducting internal tests with the game master team and as well as organizing public tests with the players


Your Gear:

  • Experience with online games is a big plus
  • You are passionate about online games
  • Spanish and Portuguese language skills (native level) and good English language skills. 
  • Team player who works and communicates well with others
  • Ability to explain things in a catchy and understandable way
  • Reliable and independent approach to work
  • High quality standards and customer focus


And it would be nice if you round your profile up with: 

  • Expericence with MS Office
  • Experience with Social Media, Content Management and Bulletin Board Software
  • Basic skills in image manipulation and / or HTML


Your Loot:


  • A challenging job with lots of responsibility and freedom to grow professionally and acquire new skills
  • A fun and lively work environment in an energetic gaming company
  • A very international team of passionate colleagues
  • Regular company parties and team events
  • The subsidization of the public transportation card
  • Fresh fruits and beverages


Your contact person for this position is Mara Dinulescu.

Contact Person

Mara Dinulescu

Senior Recruiting Manager

Behringstra├če 16b

22765 Hamburg

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