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Joboffer dated from 12/15/2020

Working Student* Support



Community Management / Customer Service / Support


Working student


immediately


76131 Karlsruhe

Germany




Company data



Albert-Nestler-Str.8


76131   Karlsruhe



Job description


Karlsruhe | full-time | from now

We are one of the leading publishers of free-to-play online games based in Karlsruhe, Germany.

As Working Student* Game Support Turkey, you are assisting players with all game related issues from lost items to technical troubleshooting. You should be “thick-skinned” to be able to handle a very passionate community, too.

Please submit your application in English.

Your mission

  • You process and handle all players' inquiries in Gameforge's support system
  • You check and monitor the game worlds
  • You are in direct contact with our customers
  • You create bug reports and documentation

Your skills

  • You work independently and on self-reliant basis
  • You have Turkish language skills on a native level (C2), both written and spoken
  • You have great persistence and are able to work under pressure
  • You have excellent written communication skills
  • You are passionate about online games and are experienced in MMOs
  • You enjoy working in a team environment and are keen to learn more through practice

Your Gameforge setting

  • An international company awaits you! English is our company language, as employees from over 25 nations are part of our team
  • Flexibility and safety are important to us! We reacted quickly when the Corona pandemic began, enabling all our employees to work from home
  • When you join us, you will enjoy a structured digital onboarding program and the work equipment sent to you.
  • Where colleagues become friends! Regular team events and an open company culture
  • We’re easy to reach! Great location, easily reachable on foot, by bike, bus, tram or car

About Gameforge

Founded in 2002, Gameforge is a leading publisher and operator of highly acclaimed Massively
Multiplayer Online (MMO) and browser-based game titles. Gameforge builds active, enduring global communities while supporting players through the highest quality LiveOps, localized community management, and impactful delivery of fresh content.
Gameforge’s diverse portfolio of highly successful gaming brands provides engaging experiences for players from all walks of life: core MMORPG titles AION, TERA, Kingdom Under Fire 2, and Metin2, beloved anime MMOs Elsword, NosTale, and SoulWorker, along with strategy-focused browser games like OGame and Ultimate Pirates.
More information is available on http://corporate.gameforge.com/

*No matter what gender, we’ re on the lookout for people with drive and talent.




Contact Person

Anett Graf

Head of Human Resources


Albert-Nestler-Str.8

76131 Karlsruhe

Write e-mail



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