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Joboffer dated from 11/23/2021

Community Manager CN - (f/m/d)



Community Management / Customer Service / Support


Full-time


immediately


negotiable


10997 Berlin

Germany




Company data



Pfuelstr. 5


10997   Berlin



Job description


Community Manager CN - (f/m/d)

YAGER is looking for a Chinese speaking, passionate and knowledgeable gaming-fanatic and social media whiz to join our community team and to help to develop, foster and manage a growing community.
The project you’ll be working on is The Cycle: Frontier – a tense, high-stakes multiplayer FPS where players play as prospectors on a hostile alien planet, fighting wildlife and each other over the vast riches the world has to offer.

Responsibilities

  • Build close relationships between YAGER and our community of players of The Cycle: Frontier
  • Be a community advocate and facilitator that is visible on our official channels and in our discord server.
  • Translate Blogposts and updates, and other texts from English to Chinese
  • Gather, analyze and report Chinese player feedback
  • Manage and own communications around the game and live service issues for the Chinese speaking players: Bugs, Cheats, Outages, Support Issues, etc.
  • Bring ideas to the team when it comes to planning and creation of social content
  • Work together with the marketing team when it comes to newsletters etc.
  • Be the driving force behind marketing activities in the Chinese region
  • Handle the influencer for the Chinese region

Qualifications

  • Professional experience managing social media networks (Reddit, YouTube, Instagram, Twitch, Discord, Facebook, Twitter, etc.), public relations and community management related fields
  • Professional experience with QQ & knowledge of Bilibili and Douyu TV
  • Strong customer service skills, ability to remain flexible, calm and friendly in high pressure or continually changing situations
  • Excellent written and verbal communication skills in English and Chinese, (any other language is a plus)
  • Solid organizational skills, prioritize and multi task in a demanding fast-paced environment
  • Appreciation and enthusiasm for Internet humor, pop and gaming culture.
  • Understanding of diversity and inclusion
  • Passion for gaming and an understanding of the games industry

Desirable skills

  • Photoshop

Employment details

  • Full-time and on-site
  • Status: employment
  • Start: asap

Benefits

We support you all the way

Relocation bonus and ongoing support and assistance

Occupational pension scheme

We care about your well-being

Flexible working hours

Fresh fruit and vegetables every day

Hot and cold beverages of your choice

In-house massage

We encourage continuous learning

Extensive games/books library

Dedicated Talent Development Manager

Participation at various game conferences

We know how to have fun

A variety of exciting Team Events

Summer and Christmas Party

Beer and soft drinks for Friday meetings

Join our Team!

If this sounds like you, and you love to work in a creative environment with people passionate about their work, please send us your application using our online form.




Contact Person

Human Resources



Pfuelstr. 5

10997 Berlin



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