Technical Support Specialist (m/f/d)

Firmendaten

Nintendo of Europe GmbH  

Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

• Designing and developing applications for the Technical Service department
• Providing technical support to repair centers
• Controlling repair service providers
• Preparing technical documents and application design documentation
• Retraining, revising and auditing of processes in field operations
• Cooperating globally with Nintendo of America, Nintendo Australia and Nintendo Japan

Requirements

• University degree in engineering, computer science or similar or comparable qualification
• Solid proficiency in C#/.NET, C++ and SQL
• Knowledge of HTML, PHP or similar front end languages would be an advantage
• Good programming skills and technical background
• Very good English skills, another European language would a plus
• Excellent verbal and written communication skills

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.