Nintendo Co., Ltd., headquartered in Kyoto, Japan, has been providing a wide range of entertainment products and experiences since its founding in 1889, beginning with the manufacture and sale of Hanafuda playing cards. Since the 1983 release of the Family Computer (Famicom) system in Japan, and continuing through Nintendo Switch 2, Nintendo’s focus has been the development, manufacturing, and sale of its gaming systems and software. 

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world. 

Tasks

• Planning and coordinating B2C shipment volume in collaboration with carriers
• Monitoring of carrier KPI's
• Handling B2C claims for a variety of European countries within internal ticket system and with carriers
• Collaborating closely with shipping companies and European distribution centres as well as with other internal Nintendo departments
• Handling other general administration in the area of shipping such as invoice matching, comparing cost, document archiving, reporting, etc.

Requirements

• Commercial education; education as a Forwarding Agent would be an advantage
• Experience in the area of transports, ideally B2C
• Good German and English skills
• Good knowledge of MS Office, especially Excel
• A precise, well-structured, responsible approach to work and the ability to work well with a team

Are you interested? We look forward to receiving your application in English, including your earliest possible starting date and salary expectation.

Nintendo Co., Ltd., headquartered in Kyoto, Japan, has been providing a wide range of entertainment products and experiences since its founding in 1889, beginning with the manufacture and sale of Hanafuda playing cards. Since the 1983 release of the Family Computer (Famicom) system in Japan, and continuing through Nintendo Switch 2, Nintendo’s focus has been the development, manufacturing, and sale of its gaming systems and software. 

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world. 

Tasks

• Monitoring Inbound and Outbound activities
• Providing on-site support to external logistics providers regarding daily operational business
• Supporting Implementation of new Logistic Systems (Warehouse Management System/ Transport Management System)
• Acting as key user during testing phases and conducting end-user training sessions, including process documentation
• Being available as constant support for Operational Business Team
• Supporting stock control and inventory management activities

Requirements

• Relevant education combined with several years of experience in warehouse management and logistics processes
• Proficiency in English and German
• Willingness to travel and flexibility with working time arrangements
• Strong assertiveness, hands-on mentality and ability to perform under pressure
• Good knowledge of MS Office applications, especially Excel
• Strong drive for results and a high level of initiative as key competencies

Are you interested? We look forward to receiving your application in English, including your earliest possible starting date and salary expectation.

Your mission

• Daily operations support. You assist the Community Management team with day-to-day activities, keeping workflows running smoothly across the department.
• File & records management. You maintain and organize files, records, and filing systems to ensure information is always accurate and accessible.
• Document creation. You create and digitize documents, including contracts for external staff.
• Information sharing facilitation. You set up and coordinate the publishing of department infomails.
• Correspondence handling. You process e-mails, letters, and other correspondence in both German and English with professionalism and accuracy.
• Project ownership. You take responsibility for two bigger projects per year — including the Community Management Meeting in Hamburg and the annual gift initiative for external staff.
• Team & event coordination. You manage appointments, deadlines, and support the organization of team events, keeping the team connected and engaged.
• Basic video production. You plan, shoot and perform simple editing for internal occasions such as anniversaries or small events, including creating short clips suitable for either internal or external use.

Your skill set

• Student status. You are currently enrolled at a German college or university with at least 2 semesters remaining.
• Local presence. You are based in Hamburg or the surrounding area, enabling you to be on-site when needed to support team events, and project-related tasks such as the Community Management Meeting.
• Availability. You are available for 20 hours per week (flexible) and can adapt during peak months (May/June and November).
• Language skills. You are fluent in both English and German (min. B2/C1 level), written and spoken, with excellent communication skills.
• Organizational talent. You work in a structured, efficient, and focused way and bring strong organizational and project management skills to the table.
• Reliability & diligence. Thoroughness, discretion, and a self-organized working style are among your key strengths.
• Tech proficiency. You are confident using MS Office tools; experience with Photoshop or InDesign is a plus.
• AI basics. You have basic experience working with AI tools and are curious about how they can support community-related tasks and workflows.

Your power-ups

• Flexible working hours. We offer trust-based working hours as well as active breaks - play table tennis with your team, work out in our gym or go to our rooftop terrace to get some fresh air.
• Hybrid Working Model. We offer our colleagues the flexibility to choose between working from home and our modern offices in central Hamburg. With regular times planned together at the office during our Office Days, we keep up our unique InnoGames spirit!
• Solution orientation. We are offering an atmosphere to empower creative thinking and strong results.
• Creative processes. Feel comfortable in an atmosphere that empowers creative thinking and strong results
• Dynamic people. Work in an agile multicultural team – enabling you and your team to form and actively optimize work processes
• English first. Our company language is English, and we support all our employees and their partners with optional German lessons
• Team events. Participate in regular team events (e.g., wine tasting, cooking, paintball), barbecue together on our rooftop terrace, and enjoy regular company-get-togethers.
• Food & drinks. We offer free drinks and fresh fruit to contribute to your health and well-being; enjoy the meals delivered by our in-house canteen or cook on your own in one of our employee kitchens.

InnoGames is one of the leading German developers and publishers of mobile and browser games and a certified Great Place to Work®. The Hamburg-based company was founded in 2007 and is now part of Modern Times Group (MTG). Together with about 350 employees from 40 nations, the company founders develop unique games that provide many years of fun for millions of players around the world. InnoGames is best known for Forge of Empires, Elvenar and Tribal Wars, but the company is continually expanding its now 10-game portfolio across platforms and genres. Most recently, InnoGames launched Heroes of History, a novel mix of city builder and hero collection RPG and Cozy Coast, a feel-good beach adventure with elaborate merge-2-gameplay and a captivating story   Excited to start your journey with InnoGames and join our team as a Working Student? We look forward to receiving your application as well as your salary expectations and earliest possible start date through our online application form. Junwei Song would be happy to answer any questions you may have.

Your mission

• Operational Backbone: You support the Office Services team in daily operational tasks and act as a reliable contact person for internal administrative inquiries.
• Front Desk Coverage: You occasionally step in as a reception representative, welcoming guests, manage incoming packages and ensuring a smooth first impression of InnoGames for visitors and new starters alike.
• Facility & Office Operations: You own the day-to-day running of our office: meeting and conference room management, locker administration, access control (net2), visitor management (Envoy), inhouse signage, and beverage supply. You keep things tidy, stocked, and working.
• Administrative Support: You assist with invoice management, contract filing, and general correspondence, ensuring our documentation is always up to date.
• Event & Project Assistance: You assist in organizing team events and support special projects within the Office Services department - bringing a creative eye and hands-on attitude to make things happen. You enjoy this kind of work and have fun with it.
• Vendor Coordination: You communicate with and coordinate external service providers and suppliers to ensure smooth facility services and timely deliveries.
• Procurement & Invoice Handling: You handle the ordering of office supplies, hardware, and team equipment - and are responsible for the first approval step in our invoice management process (INVAT).
• People support: You support our People & Culture team with administrative tasks including HVV public transport subsidies, A1 certificates, employee recognition, and monthly reportings.
• Office IT Support: Our Office IT team is embedded within our department, so you will occasionally help out with very basic technical tasks - think: knowing the difference between a USB-C and an HDMI cable, helping a colleague find the right adapter, or supporting a smooth hardware handover during onboarding. No deep IT knowledge required, just a curiosity for tech and a willingness to pitch in.

Your skill set

• First Experience: You have completed commercial training (e.g., Office Management, Hotel Management, Event Management or similar) and bring up to 1 year of professional experience — or a relevant internship — in an administrative or assistant role.
• Eagerness to Learn: You may not yet have deep experience in travel management, but you're curious, quick to pick up new tools and processes, and motivated to grow into the role.
• All-Round Talent: You are curious and versatile — comfortable switching between organising an event, processing invoices, managing access systems, and supporting IT in a single day.
• Organizational Talent: You love structure and have a knack for prioritizing tasks; you stay on top of things even when handling multiple requests at once.
• Communication: You possess good communication skills in German and English and feel comfortable interacting with colleagues and vendors.
• Service Mindset: You approach tasks with a proactive, solution-oriented attitude and enjoy supporting others to succeed.
• Digital Proficiency: You are comfortable with MS Office and generally tech-savvy; experience with tools like Jira or procurement systems is a plus, but not required.
• Forward Thinking: You are creative, ask questions, and are eager to find better ways of doing things — even as a newcomer.

Your power-ups

• Learning opportunities.  Level up with excellent training and development opportunities, such as e-learning, hard- and soft-skill trainings from our InnoVersity or industry conferences.
• Outstanding benefits. Get 28 vacation days, a sabbatical, mobile device, contribution to your public transport ticket, and more.
• Compensation & Fair Play. As a company, we value fairness and transparency, which is why we aim to have public salary grids for as many positions as possible. The prerequisite for a defined salary grid is that at least six employees share the same career model. As this specific role is a rather unique function, we regularly review its salary range based on market data as well as your level of seniority. Your seniority level (junior, regular, senior) will be evaluated during the interview process.
• Food & drinks. We offer free drinks and fresh fruit to contribute to your health and well-being; enjoy the meals prepared by our in-house canteen or cook on your own in one of our employee kitchens.
• Dynamic people. Work in an agile multicultural team – enabling you and your team to form and actively optimize work processes.
• Creative processes. Feel comfortable in an atmosphere that empowers creative thinking and strong results.
• Team of specialists. Shape the success story of InnoGames and be a part of our international team of professionals in a stable growing company and award-winning employer.
• Company events. Participate in regular company events, e.g., the InnoConf, wine tasting, cooking, paintball, barbecue together on our rooftop terrace.

InnoGames is one of the leading German developers and publishers of mobile and browser games and a certified Great Place to Work®. The Hamburg-based company was founded in 2007 and is now part of Modern Times Group (MTG). Together with about 350 employees from 40 nations, the company founders develop unique games that provide many years of fun for millions of players around the world. InnoGames is best known for Forge of Empires, Elvenar and Tribal Wars, but the company is continually expanding its now 10-game portfolio across platforms and genres. Most recently, InnoGames launched Heroes of History, a novel mix of city builder and hero collection RPG and Cozy Coast, a feel-good beach adventure with elaborate merge-2-gameplay and a captivating story.   Excited to start your journey with InnoGames and join our team as a Junior Office Service Manager? We look forward to receiving your application as well as your salary expectations and earliest possible start date through our online application form. Sandra Wandschneider would be happy to answer any questions you may have.